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tuffdudes.com - tuffdudes.com contains graphic material that must not be accessed by anyone younger than 18-years old or under the age of consent in the jurisdiction from which you are accessing this website.

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FAQ

We are not professional actors. Our dudes are all real people with real jobs and real families and real lives who also happen to enjoy heavy duty BDSM. And although we love making content that is authentic and real, some of us consequently have a need for privacy and discretion. As a result some of our dudes wear hoods. Hoods enhance our experience in the scene while also preserving our need for privacy and autonomy.

In order to retrieve or reset your password, please visit the site you originally signed up on, click the members or login link and then click the "Forgot Password?" link on the login page. You will be asked to provide the email address you used to sign up to the site. Your password will be e-mailed back to you. If you aren't receiving your password via email, be sure to check your email account's spam folder. If you need a password reset, please email the web site's technology provider cs@elxcomplete.com

To cancel your membership please visit our authorized payment processors SEGPay or CCBill and lookup your transaction. Once your purchase is located, you can select to cancel your account. You will receive on-page confirmation as well as an email confirming that your account has been cancelled.

Upon successful cancellation of your account, you will receive a confirmation email at the email address you used during signup. If you did not receive the confirmation email or don’t have access to the email address on file, you may visit our authorized payment processors SEGPay or CCBill and lookup your transaction. You will see whether it shows a status of active or cancelled/expired.

For general web site technical or purchase related help please email cs@elxcomplete.com

We provide discreet billing for our customers. This means the description of transactions will not show the name of the site you purchased from. Your charges will show up as SEGPAY.COM*Andomark or CCBill.com *elxcomplete. When you signed up, you were sent a welcome email with your signup details and/or purchase information. To lookup a transaction please visit our authorized payment processors SEGPay or CCBill.

To change your credit card information, click here for CCBill customer support (support@CCBill.com),

You have been blocked by our security system for one of two reasons: 1- You typed in the wrong username and password 10 times. How to solve the problem: Wait one hour; the system will automatically unblock you. Make sure you have the correct username and password; it they aren’t working, don’t enter them over and over. See“I forgot my username or password” below for quick and easy instructions on how to retrieve your correct username and password. Remember, your username and password are case sensitive. Re-enter both if the “remembered” username and password stored by your computer or browser does not work. 2- Your username and password has been shared and are being used by several other IP addresses at the same time. How to solve the problem: Email us and request a new username and password. Make sure to include your current username and password or we cannot help you. Do not share your username and password or you will be blocked again. Even sharing it with one person will result in your being blocked.

This website has been tested for all major web browsers on Windows and Mac machines andthey all work. For best results, we recommend Chrome. Safari and Internet Explorer are great but do not operate as smoothly.

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